We’re so happy you’re here! Our goal is to give you a relaxing, high quality experience every time you visit. To help us serve you best, please take a moment to review our policies:

No Refunds
All services are non-refundable. If something isn’t perfect, and you are unsatisfied with the quality provided, please let us know before you leave, because as soon as you walk out the salon door, that means you have accepted and are happy with the services provided to you. We’ll always do our best to make it right with a complimentary fix when appropriate within 48 hours. Thank you!

Right to Refuse Service

We have the right to refuse service to protect staff and patrons from improper conduct, or any other inappropriate situation.

Repairs & Touch-Ups

• Regular polish: small chips can be fixed within 24 hours
• Gel & dip: complimentary repairs within 7 days

Just give us a call with your service details and we’ll get you scheduled

Appointments & Cancellations
We kindly ask for 24-48 hours notice if you need to cancel or reschedule. This helps us respect our technicians’ time and availability.

Personal Belongings
Please keep your valuables with you please. SS Nails & Lashes is not responsible for lost or damaged items.

Payment Options
We accept cash and all major credit cards, as well as gift cards.

Gift Cards
Gift cards are non-refundable and not redeemable for cash, but they can be transferred to someone else. They expire after 2 years.

Children in the Salon
We love our little guests! For safety and comfort:

• No sitting on laps during services please

Salon Rules

• No smoking please
• Only service animals are allowed inside the salon

Thank you for choosing SS Nails & Lashes and your understanding. We truly appreciate your support and look forward to taking care of you!